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5 Emotional Branding Tactics to Engage Your Audience

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Building a loyal following as a brand takes time, hard work and commitment - but what makes consumers fall in love with a brand? The answer is simple; building a relationship with your audience. Some of the world’s largest companies such as Apple and Nike have achieved huge levels of success by using emotional branding tactics to engage with their customers on a much deeper level. Here are 5 ways in which your brand can benefit from emotional branding.
What is Emotional Branding?  Emotional branding consists of building a brand that directly appeals to a consumer’s emotional state, needs and aspirations. It then aims to leverage these features of consumer psyche in order to convert them into long-term loyal customers that are fully engaged and committed to your brand/products. Emotional branding should trigger a buying response that is greater than just a need and is due to a deeper desire.
Basic Emotional Triggers to Focus On According to consumer behaviourist Barry Feig, there are …

The Increase of Eco-Friendly Products

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The Increase of Eco-Friendly Products Nowadays it’s common for companies to embrace a ‘go green or go home’ mentality, whether they’re merely embracing eco-friendly new policies or completely building their business around the green movement. The costs of becoming eco-friendly can be high, but they can be immensely worth it for myriad reasons.

Not only can going green help to make companies more efficient but proudly showcasing your eco-friendliness can improve your brand image. But when did the eco-friendly uprising begin? And what does the future look like for green products? Direct Packaging Solutions takes a look at the many ways that eco-friendly products can affect the market, as well as exploring the progress of environmentally-conscious practices as a whole.

When Did Eco-Friendly Products Kick-Off? Although nowadays eco-friendly products are becoming more and more common, to the point that the term ‘green-washing’ has been coining, the nature-friendly approach to products, se…

Marketers Use Their Grammar - Part 1

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In this edition of Marketers Use Their Grammar, we highlight the unfortunate wording of a Kansas City tourism sign presumably commissioned by Visit KC for National Travel & Tourism Week. It doesn't get much worse than this, so please have your work checked by somebody else before it gets submitted!

Ironic Humour from Algorithm Driven Advertising Part - 2

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In a world of increasingly algorithmic driven advertising, sometimes the computers leave a gem. These screen grabs were taken from the CarBuzz website on December 6, 2019. The top screenshot is an article about how 4 years after it was discovered that Volkswagen diesel vehicles were cheating on emissions tests, VW is still finding issues they need to address from that same scandal. The bottom screenshot shows an advertisement underneath the article that is promoting Volkswagen Diesel vehicles. To a savvy reader, this could further erode their confidence in Volkswagen. In fact, this minor algorithm hiccup might influence a potential car buyer to stop considering VW's.



How SMEs Can Prepare for Black Friday

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Originally a significant date on the retail calendar in the USA, Black Friday has gradually increased in importance and popularity throughout the world. With large, medium and small retailers being impacted by the historic shopping holiday, it is essential that whatever the size of your business; you are as prepared as possible for the big day in order to benefit from Black Friday and Cyber Monday as much as possible.
Run a Website Test Although it may seem like an obvious and simple place to start, ensuring your E-commerce website is running smoothly with no errors and a quick loading time as this will help massively when it comes to potential customers browsing your store. You need to be aware of the potential traffic and sales you could experience, and evaluate whether this is something your platform can handle. The last thing you want is increased traffic and a slow or faulty website that prevents conversions.
Push Your Offers  Make sure any offers, vouchers or price reductions a…

Infographic: Long Form Vs Short Form Content - Which To Choose?

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There is no doubt that content plays a key role in driving an online marketing campaign forward. Without engaging content, you wouldn’t be able to drive traffic to your website. Also, informative content tends to rank higher on the top search result, thereby offering your business better visibility. More importantly, high-quality content can help you build a niche for yourself in your chosen industry, and help you with your link building activities.

With so many benefits, businesses must focus on creating content that resonates with their target audience. This will help boosts your traffic and conversion rate. However, when it comes to creating content, you need to choose between long form content and short form content. Here, long form content refers to blog posts with 2000+ words, whereas, blog posts with 500-750 words is considered as short form content.

Statistically speaking, long form content ranks well on the search result. Why? Because it offers readers all information about a…

Ironic Humour from Algorithm Driven Advertising - Part 1

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In a world of increasingly algorithmic driven advertising, sometimes the computers leave a gem. This screen grab was taken from within the CNN mobile app on October 13, 2019. The top half of the screen was a story about a device created to clean plastics from the ocean. Directly below the eco-friendly story was an algorithm chosen advertisement, presumably keyword targeted, from a plastics manufacturer. The greatest irony, is the plastic dock and patio floating in a body of water.


Reborn Gmail Gives Teaser Into Artificial Intelligence Powered Future

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Gmail is a cutting edge email app for computers, tablets, and phones that has been in use since 2004. The program has constantly grown and evolved over the years, with developers adding a plethora of productivity features. Relatively new in the Gmail arsenal includes artificial intelligence and machine learning. Gmail is changing how we communicate with its use of AI. Users no longer need to worry about perfect spelling or ideal sentence structure thanks to Smart Compose. Gone are the days when a user forgets to reply to an important email with the introduction of Nudges. That occasional pesky spam email that somehow gets through the filters is a thing of the past with the deployment of a machine learning framework called TensorFlow.

Smart Compose

Smart Compose is a Gmail feature that utilizes artificial intelligence to predict what you are typing, and offer suggestions that finish your sentences if you choose. This tool can be a great time saver for users who send a lot of emails. As …

9 Things to Consider When Choosing a Shopping Cart Software

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Long gone are the days when you could just depend on traditional sales such as in-person visits or even walk-ups to wherever you're located. You can't even really just depend on the phone anymore, much less very old-fashioned mail order sales. Now you must meet your customers where they are, whenever they are there, and that means making sure that they can access e-commerce in useful, functional ways. To do that, you probably need to implement some shopping cart software.

However, as you probably know from your own experience, not all shopping cart software is created equal. Some is built on customer convenience and efficiency. But much does not take the full user experience in mind. For example, you need to make sure that your customer believes in your security system and knows that their transaction will protect their financial information. What other considerations should you review? This graphic explains them.

Infographic credit: https://www.salesforce.com/products/commer…

Digital Developments That Are Impacting Retail

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There is no doubt that technology is constantly changing the world, and as a result; retail is being directly impacted by new digital developments. As consumers, we are no longer restricted to traditional shopping methods as online shopping now provides a range of different services that offer the ultimate convenience.
Increase of E-Commerce Sales through Digital Devices Sales through digital devices have soared in the last 5 years and the number of digital buyers worldwide has increased from 1.32 billion in 2014 to 1.79 billion in 2018. They’re also expected to reach 1.92 billion by 2019. These massive numbers reflect the increasing demand for enhanced digital experiences for customers, as more and more people now prefer doing their shopping online – even 28% of seniors have embraced new technologies and prefer online shopping to traditional shopping methods.
Rise of Subscription Box Services Subscription boxes have become incredibly popular over the past few years, with online visi…

7 of the Worst Marketing Mistakes Ever

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It may seem surprising that even some of the world’s most successful and famous brands don’t always get it right. In fact, some of the marketing campaigns from the likes of Pepsi and Adidas have had the opposite effect than intended with many resulting in public outrage and having to be pulled. Here are some of the most shocking marketing mistakes we’ve ever seen!
1. Coca Cola  Arguably one of the most infamous marketing mistakes to date has to be when Coca Cola decided to change the original recipe of their beloved beverage in April 1985. Much to the distaste of their target consumers, their new and supposedly ‘improved’ recipe was not a success and the public response was so negative, people were hoarding the original Coke and selling it on the black market for hugely inflated prices.

The company’s call centers were also inundated with complaints and there were even threats of lawsuits. By the summer of 1985, Coca Cola were forced to revert back to their well-loved original fizzy f…

What To Consider When Evaluating Customer Service Apps

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Managing your customer service and your customer interactions can be a stressful thing for a company. There are so many sites that people turn to in order to vocalize their complaints, and those bad thoughts can quickly spread. And it's tough to be what people expect from customer service in the day and age of modern technology. They want access at their fingertips, all the time, and their patience may not be what it used to be back when mail, brick and mortar, and phones were the only methods of true contact. However, there's something that can help manage those customer service concerns — an app. There are all sorts of options that exist for apps, with different functionality based on what you need and what your business runs like. So how do you sort out the options? This graphic helps to explain what to consider as you evaluate what customer service apps can look like.

How To Ace Each Cold Call You Make

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Cold calling can be an essential yet frightening part of your job. However, when done correctly, it can be extremely lucrative. Quite often, the sales funnel includes 5 instances of contact with the potential customer, and the cold call can be an effective part of your strategy when done correctly. Use the steps outlined in the graphic below to ace your cold call game.

6 Effective Lead Generation Strategies for B2B Businesses

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When you work in digital marketing, you probably realize that you need all sorts of strategies to generate the new business that you need. But even with all your experience and all your lead generation lists, it's possible that you might be missing some opportunities.

For example, social channels are taking more and more priority, and for good reason. Sales and marketing are looking to increase the quality and volume of leads, and social can help with both those concerns.

But while you're looking for new channels, don't ignore what you're already doing — and how you can adjust it to better support lead generation. Consistency in your materials and communication, for example, is important. What else can you do to keep figuring out how to convince more customers that you can help them? This graphic explains it.


7 Steps to a Better Brand Identity

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Distances have less meaning then they once did. Consumers are no longer limited to locally or seasonally available product. In this increasingly competitive business environment, brand identity can be very important.

Here are 7 things to consider when building an identity for your brand name that will stand out from the crowd.
1. Determine Your Target Audience Until you determine your target demographic, you can not market your products efficiently. Take some time to determine who your customer will be. For example, you may consider age, gender, or geographic region.
2. Create a Brand Statement When done well, a brand statement will communicate a general overview of the products you offer, and the advantage of choosing your company. It should consider the previously identified target audience.
3. Who Are Your Competitors Understanding who your competitors are allows you to gain valuable insights into what may be working well for them. By analyzing your competition, you not only get i…